Meet & Assist Services

marhaba, or "welcome" in Arabic, is an exclusive meet & assist service that makes the airport something to look forward to—for you, your clients or your loved ones.

From speedy clearance through arrivals or departures to helping with transfers, baggage and family travel, we ensure a swift, smooth and safe passage through the airport. We even have our own lounges, reserved for marhaba customers. So whether you want to roll out the red carpet, or simply ensure your guests arrive relaxed—knowing they're in safe hands—marhaba will deliver on your promise of a warm welcome.

Inspired by the famed hospitality of Arabic culture, marhaba has been bringing smiles to Dubai Airport since 1991 & are also pleased to extend services at Bahrain International Airport. Our professional assistants improve the whole experience, greeting you warmly before speeding you smoothly through airport formalities.

Our range of services on arrivals or departures includes:

  • bronze meet & assist service
  • our premium silver service
  • our personalised gold service
  • exquisite marhaba lounges
  • floral and limousine services to celebrate special occasions

 

Below is a detailed description of each service:

Bronze meet & assist

Whether you're arriving or departing, marhaba will meet you and guide you through the formalities. marhaba will help with your baggage, and where possible provide hand baggage trolleys.

This service includes:

  • Meet and assist, on arrival at the Immigration area or on departure at the marhaba meeting lounge for check-in formalities
  • Accompany and guide you through the airport
  • Fast track through immigration and security
  • Help you with baggage reclaim on arrival

This service is highly recommended for passengers who require a speedy clearance at Departure or Arrivals

Silver meet & assist

The silver offering is available on arrivals or departures. marhaba will meet and escort you through all the formalities and clearances, including swift assistance through immigration. Also provided are complimentary porter services, and any help you need with your baggage. If you need a hand baggage trolley, or wheelchair – just ask.

This service includes:

  • Meet and assist on departure at the kerbside or on arrival as you enter the terminal
  • Accompany and escort you all the way through the airport formalities
  • Clearance through immigration and security
  • Complimentary access to the marhaba lounge with our arrival or departure service.
  • We'll help you with baggage reclaim on arrival
  • Porter service

 

Gold meet & greet

marhaba premium gold service provides a dedicated private escort on arrivals or departures, who will accompany you through all the airport formalities. Also provided are porter services as well as complimentary access to the marhaba lounge. If you need a hand baggage trolley, or wheelchair – just ask.

This service includes:

  • Dedicated one-to-one service
  • Meet and assist on departure at the kerbside or on arrival as you enter the terminal
  • Accompany and escort you all the way through the airport
  • Fast track through immigration and security
  • Help with baggage reclaim and security
  • Porter service
  • Complimentary access to the marhaba lounge on arrival or departure

 

Our silver and gold service is highly recommended for:

  • Elderly passengers
  • Young passengers (travelling alone)
  • Passengers who are monolingual
  • VIPs / CIPs/ CEOs.
  • First time users of the Airport
  • Ladies travelling alone
  • Wheelchairs

 

Family meet & assist

This service is designed especially for families and mothers travelling with young children or infants. marhaba will make the airport experience easy, meeting and escorting you through all the formalities and clearances.

This service includes:

  • Meet and assist on departure at check in area, or on arrival at the immigration area
  • Fast track through immigration and security
  • On arrivals we'll help you with baggage reclaim
  • Baby stroller and hand baggage trolley

 

Definition of Assist and Greet Services for Family:

  • Minimum 2 passengers/Maximum 4 passengers from the same family.
  • Supplementary charges will apply for any additional members .

Upgrade marhaba family service by booking the marhaba lounge experience as part of your package. Receive additional gold or silver benefits such as porterage and full escort on departures from kerbside or full escort on arrivals as you enter the terminal

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For further information, rates and online booking for the above services,

please visit www. marhabaservices.com

or contact marhaba on Tel. +97317329555

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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